Support

Last updated August 20, 2026

Contact us

Email support@redflowapp.com with your question. Include which app you are using (Windows or Android) so we can help faster.

The bubble does not appear on Android

  • Open Red Flow, Home tab, and check that Enable the Red Flow Bubble shows Done.
  • The bubble only appears while the keyboard is open and a text field is focused.
  • It never appears on password fields. That is intentional.

Nothing is transcribed

  • Check that the microphone permission is granted in the Home tab checklist.
  • Check your internet connection. Transcription happens on our servers.
  • Very short recordings are ignored. Hold the mic for at least a second.

Words come out wrong

  • Add names and uncommon words to your Dictionary. Red Flow will favour them in future dictations.
  • Correct a transcript in the app. Red Flow learns from the correction and adds new words automatically.

Delete your data

You can delete individual dictations, all dictations, or your whole account. See delete your account.